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Hi, Alex!

Your Next Ride

From: University Gate ⇌ Main Campus

Date: Today, 10 March

Time: 14:00 (2:00 PM)

Booking ID: VRX7890 Seat: A12

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VARSITY RIDE

Bus Ticket

#YourCampusYourRide

Route Uni Gate → Main Campus
Date & Time 10 Mar, 14:00
Bus ID VRB001
Seat Number A12
Passenger Alex Vance
Amount Paid ₦1,500
QR Code Here

Booking Ref: VARSITY1234567890

My Bookings

Confirmed

University Gate → Main Campus

Date & Time: 10 Mar, 14:00
Seat: A12
Booking ID: VRX7890
Pending

Hostel Area → Faculty of Eng.

Date & Time: 12 Mar, 09:30
Seat: B05
Booking ID: VRX7891

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15 min ETA
Mr. Jude Driver Name
SOS - Emergency

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Mr. Jude Eze

License: BKN45678

Support Tickets

Open

#VRSTK001

Bus delayed, missed lecture

Opened: 09 Mar, 10:30 AM

Open

#VRSTK002

Payment failed but charged

Opened: 08 Mar, 15:45 PM

Ticket #VRSTK001

Hello Alex, thank you for contacting Varsity Ride support. We've received your ticket about the bus delay. We are investigating this issue.
Hi, yes, the bus was almost 30 mins late. I missed my 10 AM lecture because of it. What can be done?
We apologize for the inconvenience. Our operations team is reviewing the route data. We will get back to you within 24 hours with an update and potential compensation.
Okay, thank you. Please keep me updated.

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Alex Vance

alex.vance@university.com

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